Thomas L. Cardella & Associates - an award winning provider of outsourced contact center services.
Thomas L. Cardella & Associates offers a unique combination of experience, and expertise in the ability to manage a variety of inbound, outbound, email and web chat programs in both the sales and service environment. As a 100% employee-owned company, we are committed to delivering premium contact center services based on operational excellence and best-of-breed technologies by a team with a true passion for the industry. We rely on a consultative approach to build open, honest business relationships with clients working in a variety of industries such as Financial Services, Insurance, Communications and Energy. Ours is a “no-excuses” environment, dedicated to delivering the best ROI for our clients’ campaigns.
Join our award-winning team, named 2009 IQPC Call Center of the Lear, 2009 IQPC Call Center Leader of the Year 1st Runner-Up and a Top 5 Best Outsourced Call Center Service Provider. We are looking for service and quality-focused individuals who are looking to thrive in a growing, supportive work environment. As the Fastest Growing Company in 2010 according to the Corridor Business Journal, we are dedicated to growing jobs with competitive pay and ab0ve-average benefits in Iowa.
Keywords: call center, sales, marketing, customer service, cedar rapids employer, telemarketing, outbound, inbound customer care, thomas cardella,